Help & FAQ

Brand Starter is $99/mo, or $948/year ($79/mo billed annually). Business and Enterprise are waitlist-only for now.

One account of your own brand on each of Instagram, TikTok and YouTube — up to 3. Each gets one included report a month on the day you choose. Changing an account takes effect at the next monthly reset.

No. Brand Starter adds 5 flexible coins to your brand wallet each billing period, and unused coins do not carry over.

Yes. Up to 5 team members share one brand workspace: reports, competitor tracking and coins are pooled, so a report run by one member is visible to everyone on the team.

Approved founding brands receive Brand Starter access; terms are sent with the invite.

Brand invite links are valid for 72 hours.

No. There is no paid placement. Results are ordered by followers, then engagement, then the newest profiles.

Discover supports searching across Instagram, TikTok, and YouTube creator profiles.

Yes. Founding creators get a free founding profile, a public Media Kit and Discover opt-in at no cost.

Claim a free profile and opt in to Discover so brands can find you.

Yes, you can upgrade or change billing cycle for live self-serve plans. Waitlist tiers unlock when available.

The brand pays the gross deal amount. Platform fee comes from the deal (example: $2,500 gross → $299 fee → $2,201 creator net). Creators receive net after release.

Funds are held via Polar, then recorded on the creator Gains path after brand approval. This is not an automated Polar→creator bank transfer today. Disputes use in-app chat; unresolved after 48 hours go to admin review.

The S.M.A.R.T. score combines four scorer components: engagement, content, consistency and growth. Each component is scored 0-100, then combined into one overall score.

Yes. Anyone can analyze one public account every 48 hours per device, with no signup. Signed in, one credit runs one analysis, and a failed analysis refunds its credit.

Instagram, TikTok and YouTube. Each platform is analyzed using platform-specific metrics and benchmarks.

Our analysis is based on publicly available data. Accuracy depends on data availability and account activity.

We use only publicly available data from social media profiles and posts. This includes follower counts, engagement metrics (likes, comments, shares), post frequency, content types, and other information visible to anyone viewing the account. We never access private data or require account credentials.

We store aggregated metrics and scores for accounts you analyze through our platform. This data is used to provide historical trends and comparative analysis. We never store private information or require account access.

Submit an application on the affiliate application page. Admins approve or reject.

Commissions credit your Gains balance in USD (credit packs + Pro/Starter first 3 months). Escrow does not pay affiliate commission.

No. Escrow is not in the affiliate commission base.

Cash-out via Stripe Connect is being prepared; it stays disabled until Connect is ready. Minimum will be $499 for US self-attested recipients.

Sign in and open Dashboard → Affiliate to copy your link, track clicks, and see commissions.